Student Quick-Start Guide
M.D. Burgess and Associates Inc.
Support Desk
- Email: Info.burgessandassoc@gmail.com
- Hours: Mon–Fri | 08:30 – 16:30 EST (Closed Weekends/Holidays)
- Response Time: Up to 72 hours for general inquiries; 24–48 hours for grading.
Course Overview
Our Enforcement & Compliance programs focus on legal frameworks, research, ethics, and "soft skills" to ensure community service excellence and officer safety.
- Sequential Learning: You must complete modules in order.
- Resources: Downloadable guides are available in the "Files" section.
- Practicality: We prioritize the real-world application of knowledge over simple "book smarts."
Deadlines & Access
- Standard Access: 10 weeks to complete.
- Extensions: One free 3-week extension (upon request); one final 3-week extension ($75 + tax).
- Hard Deadline: All courses must be finished within 6 months or the account will close without a refund.
- Refunds: No refunds are issued once a course has been started.
Academic Rules
- Passing Grade: 80% required on all items for certification (due diligence standard).
- Quiz Limits: 3 attempts allowed.
- Integrity: We use plagiarism detectors. AI (ChatGPT) use or copying work is strictly prohibited, results in automatic failure, and is reported to your employer.
Rapid FAQ
- Recognition: We are an Official Vendor of Record for the Ontario Government (P.O.O. training) and certified by IFPO and ASP.
- Certification: A frame-ready certificate is issued once all assignments and quizzes are passed.
- Help: Research is encouraged, but the Help Desk is available for clarification.
Legal: All materials are copyrighted and registered with the National Archive of Ottawa. We are an ISO 9001 registered firm.