Enforcement & Compliance Training

 

1. Program Overview & Goals

 

Our programs are designed to equip you with the essential academic and practical skills needed for effective enforcement and compliance in today's environment.

The primary goals of this program are to:

• Enable you to provide the best possible services for both your organization and the community it serves
• Provide you with the skills to ensure you go home safely at the end of your workday

 

2. Online Academic Training Component

 

This online component focuses on developing the academic competencies crucial for your role. It is structured in a modular format, with each module building upon previous material.

Key academic areas covered include:

• Online research techniques
• Understanding the impact of pertinent legislation
• Defining your legal and ethical boundaries
• Developing effective communication and "people skills" ("soft skills")
• Relevant case law

Working Through the Online Program:

Sequential Learning: You must complete each module before moving to the next. Avoid skipping modules or jumping directly to assignments or quizzes, as you may miss critical information

Resource Section: Before starting, explore the dedicated Resource Section called Files. It contains downloadable documents, case studies, and other valuable information for current use and future reference. Relevant links will also be placed throughout the course content

Specific Instructions: Each module includes detailed instructions for completing and submitting assignments and quizzes

Practical Application: Understand that "book smarts" are not enough; the course is designed to help you apply knowledge, use common sense, control emotions in stressful situations, and understand people and their personalities

 

3. Course Access & Completion Policy

 

Initial Access: You will have a set amount of time depending on the category you have chosen, to complete the online course from your start date.

Extensions:

• A one-time extension of three weeks can be granted at no charge upon request. Email info.burgessandassoc@gmail.com
• After this complimentary extension, a final extension of three weeks may be purchased for a fee of $75.00 plus tax

Overall Completion Deadline: For reasons of knowledge retention and due diligence, all courses must be completed within six months of the initial registration date

Failure to Complete: If a course is not completed within the six-month timeframe, the only option is re-registration and a new purchase

No Refunds: We do not refund tuition after registration, and once you have begun your course

Instructor Monitoring: Your instructor tracks your course access and activity

 

4. Important Course Policies & Guidelines

 

Assignments & Quizzes:

• All assignments, quizzes, and discussions count towards your final mark. You must achieve 100% to gain successful certification. This is for due diligence and to confirm you know 100% of the content and not just a percentage
• You get three attempts to complete a quiz. After using all three, you'll be locked out. Your access will be reinstated on the next business day
• We highly recommend that you review the course content thoroughly before you retake a quiz. Your transcript tracks the number of attempts, and you will be locked out again after each subsequent try, following a lockout
• You cannot submit for a certificate until you have submitted and passed all your assignments

Plagiarism Policy:

• We use plagiarism checkers for all assignments. Cutting and pasting from someone else's work will result in an automatic failure on that assignment
• Practice ethical writing by crediting all original sources. Failure to cite or inadequate citation constitutes plagiarism, which is taken extremely seriously and is considered misconduct
• Attribute all references (e.g., "Court Case - Asante-Mensah SCC 2003"). Use quotations around direct quotes. Paraphrasing is acceptable but requires source citation
• Mosaic plagiarism (mixing your own words with source material or patchy copying) is also prohibited

Use of AI/ChatGPT:

• The use of ChatGPT or Artificial Intelligence to answer questions or essays in this course is strictly prohibited and is considered cheating. This will result in an automatic failure on the assignments and will be reported to your employer
• AI and ChatGPT are also forms of plagiarism and copyright infringement when used to pass qualifying courses and exams

 

5. Getting Help & Support

 

Contacting Your Instructor/Help Desk:

• If you require clarification on assignments, or do not understand the materials or how they are applied, contact our Help Desk at: info.burgessandassoc@gmail.com
• Our offices and Help Desk are open from 08:30 – 16:30 EST / DST, Monday to Friday.
• You will receive an initial email response within a few hours. A response from your course instructor may take 24 to 48 hours

Assignment Feedback:

   Please note that your assignments take time to be read and marked (usually 24-48 hours). You will receive feedback if you do not pass. Usually, you will be asked to re-read the relevant materials and resubmit

Learning Philosophy:

   While we encourage self-research, please feel free to reach out if you need clarification. You will get the most outstanding results from training exercises when you participate, ask questions, and dig
   deeper. It's not about memorizing specific sections of law, but about understanding and applying them, knowing what is appropriate in the eyes of the court.